Need Help? 800-544-6515

Promotional Items, Corporate Apparel, Imprinted Pens, & more.

Delivery Information

Delivery Times and Site Terms

All stated delivery times are from proof and artwork approval. Delivery time does not start with the submission of your order but with approval of your artwork which requires prompt submission of camera ready artwork in EPS, Illustrator or other acceptable formats. Proper artwork is required to provide a proof, if you do not have artwork acceptable or if artwork needs to be created there will be delays. On average not having camera ready artwork will increase your order production time by 5-10 business days. Orders taken after 4pm ET Monday through Friday begin processing the next business day. Weekend orders begin processing the following Monday.

Minimum Order Policy

To provide all customers with the highest level of service effective immediately all orders under $550 will be charged a $60 setup and handling fee which will cover Ground shipping in the lower 48 States.  This charge will be billed when the items are shipped. Orders above $550 will continue to enjoy free setups and shipping via Ground in the lower 48.

Pricing and Product Availability

Prices are subject to change without notice. Submission of an order does not constitute acceptance of an order by PromoManagers and any order may be cancelled prior to production by PromoManagers for any reason including but not limited to pricing errors on the site. Errors may occur from time to time in site and product pricing and prices may be changed at any time for any reason without notice. Product availability is available by contacting us prior to placing your order and in the event a product is not available within your timeline a suitable replacement may be offered.

Other Site Terms

Prices and product availability are subject to change without notice. Every attempt will be made to accomodate the customer in the event of a product shortage but delivery times listed are for approximate planning purposes only and are from approval of the proof. We do not guarantee the availability of any particular product and the appearance of a product on this site does not constitute the availability of the product. If you order a product that is currently out of stock you will be informed of your options before your charged for the order. By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.

Gifts, Gift Cards and Rebates

Gifts, music players etc generally ship within 3-5 weeks of order delivery and confirmation from the customer of gift type but the process can take longer depending on availability. We make no specific guarantees on delivery time of your free gift and cannot be held responsible for misplaced shipments, gifts taken by coworkers etc. We make no guarantees on delivery time. Gift cards generally ship within 2-5 weeks of delivery depending on availability and customization. Direct order rebates are applied at the time of payment and are immediate. Please add 2-5 days for shipping transit times to the above schedules and in all cases your gift items will not ship until the order is paid in full and delivery is made, acknowledged and accepted.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.  Excluding the major search engines, Google, MSN/Live and Yahoo any automated access is strictly forbidden without prior consent.

Shipping Information and Production Times

Production times listed vary depending on product and availability. Production and or delivery time is counted from approval of artwork or proof. If you order on a Monday and your artwork is approved/proof is approved on Thursday your order production time begins on that Thursday. Reorders typically ship much faster if the artwork remains unchanged. We believe in making sure the order is done correctly over shipping an order faster that is incorrect. Once the artwork is set your re-orders will typical ship much faster. If you have any questions about meeting particular ship dates please ask prior to ordering. All Delivery information as quoted on the product pages is counted from paper proof approval not from your order date. This is required as some customers immediately provide artwork and approvals while others take days. If there are problems with your artwork or your proof requires changes this will further delay the delivery date and time. If you require a specific "in-hands" date this must be provided in the special instructions when ordering. Free shipping is provided on most items via UPS Ground. Oversized items and other heavy/large boxes may not qualify for free shipping. Every product page details whether or not an item qualifies for free shipping next to "Free Setup" in the description.

Disclaimer of Warranties and Limitation of Liability

THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESSED OR IMPLIED AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, PROMOMANAGERS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PROMOMANAGERS DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THIS INFORMATION WILL BE MADE AVAILABLE TO EVERYONE. PROMOMANAGERS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Newsletter Signup

Social

Please Wait... processing