By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.
Cancellation Charges for Confirmed Orders
Effective 8/1/14 there is a $50 cancellation charge on all orders that are cancelled while, during or after a proof has been provided. We confirm all orders prior to charging, once the order is confirmed and the customer agrees to proceed the customer agrees to pay all charges incurred up to that point which will not be less than $50 in all cases.
Pricing and Product Availability
Prices are subject to change without notice. Submission of an order does not constitute acceptance of an order by PromoManagers and any order may be cancelled prior to production by PromoManagers for any reason including but not limited to pricing errors on the site, non-acceptance of the imprint setup fee for orders under $500 or in cases of suspected fraud. Product availability is available by contacting us prior to placing your order and in the event a product is not available within your timeline a suitable replacement may be offered. Some items including mugs and chairs may have reduced rate shipping versus free shipping. If the customer fails to accept those terms the order is not accepted by PromoManagers and is therefore cancelled.
Shipping, Artwork Information and Production Times
Orders totaling $500 or more receive free setups and shipping unless noted on the product page. Most items do include free shipping aside of mugs, drinkware and some chairs but each product page will list the status under "Free Shipping?" by either indicating a discount, or free ground shipping. New orders under $500 will be charged a $50 setup charge on custom imprinted orders but ground shipping will still be free. You can avoid this charge by making sure your order total is over $500 after all discounts are applied or increasing your order to $500. Production times listed vary depending on product and availability. Production and or delivery time is counted from approval of artwork or proof. Order delivery times are extended if the customer provides non-vector based artwork and artwork is subsequently recreated. Delivery time is estimated and starts from proof approval NOT from the time your order is placed. If your order is a rush please call or chat. If you order on a Monday and your artwork is approved/proof is approved on Thursday your order production time begins on that Thursday. Reorders typically ship much faster if the artwork remains unchanged. We believe in making sure the order is done correctly over shipping an order faster that is incorrect. If you do NOT have camera ready, vector based artwork created in a program like Illustrator we can have it redrawn for you for a fee. Orders generally require vector based artwork. This does not include JPG files, GIF files, BMP files, Word documents etc. If you need to have your artwork redrawn there may be a fee associated with the redraw and you'll be given the option to have it done prior to being invoiced. Once the artwork is set your re-orders will typical ship much faster. If you have any questions about meeting particular ship dates please ask prior to ordering. All Delivery information as quoted on the product pages is counted from paper proof approval not from your order date. This is required as some customers immediately provide artwork and approvals while others take days. If there are problems with your artwork or your proof requires changes this will further delay the delivery date and time. If you require a specific "in-hands" date this must be provided in the special instructions when ordering.
Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
ANY AND ALL CONTENT OF THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, ANY ADVICE OR INFORMATION THAT MAY BE GIVEN TO YOU OVER OR ABOUT THIS WEBSITE, ARE PROVIDED "AS IS" AND ALL USE OF THIS WEBSITE IS AT YOUR OWN RISK. PROMOMANAGERS DISCLAIMS, AND YOU HEREBY WAIVE, ANY AND ALL WARRANTIES AND LIABILITIES OF PROMOMANAGERS, WHETHER EXPRESS OR IMPLIED ARISING BY OPERATION OF LAW OR OTHERWISE, WITH RESPECT TO THIS WEBSITE AND ANY CONTENT ON THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO, ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; (B) IMPLIED WARRANTY OF NON-INFRINGEMENT; AND (C) CLAIM IN TORT (INCLUDING NEGLIGENCE). WITHOUT LIMITING THE FOREGOING, YOU ACKNOWLEDGE THAT PROMOMANAGERS DOES NOT REPRESENT OR WARRANT THAT THIS WEBSITE WILL BE ACCESSIBLE WITHOUT INTERRUPTION OR THAT THIS WEBSITE OR THE COMPUTER SERVER THAT MAKES THIS WEBSITE AVAILABLE TO YOU IS FREE OF ERRORS, DEFECTS, DESIGN FLAWS OR OMISSIONS, OR FROM VIRUSES OR OTHER HARMFUL COMPONENTS. THE INFORMATION ON THIS WEBSITE IS MADE AVAILABLE FOR PRIVATE NON-COMMERCIAL USE AND EXCLUDING ACCESS FROM THE MAJOR SEARCH ENGINES YOU AGREE TO NOT ACCESS THIS SITE VIA AUTOMATED PROCESSES.
PROMOMANAGERS DOES NOT WARRANT THE ACCURACY, INTEGRITY OR COMPLETENESS OF THE CONTENT PROVIDED IN OR ON THIS WEBSITE, INCLUDING ANY ADVICE, RECCOMENDATIONS OR OTHER SIMILAR INFORMATION OBTAINED BY YOU FROM PROMOMANAGERS ON OR THROUGH THIS WEBSITE. PROMOMANAGERS DOES NOT MAKE ANY REPRESENTATION THAT THE CONTENT PROVIDED OR PRODUCTS OFFERED ARE APPLICABLE OR APPROPRIATE FOR USE IN LOCATIONS OUTSIDE OF THE UNITED STATES.
PROMOMANAGERS RESERVES THE RIGHT TO REFUSE OR CANCEL ANY ORDER AT ANY TIME. PROMOMANAGERS RESERVES THE RIGHT TO LIMIT OR BLOCK ACCESS TO THE SITE AT ANY TIME FOR ANY REASON.